Training and Manpower Development

OUR TRAINING SERVICES
The Capital Group offers cutting edge turnkey solutions for improving productivity and efficiency. With your specific brief in mind, we take the key skills and knowledge we know will make a difference, match that with the needs you have, and then create the overall training programme that is specifically tailored to meet your specific needs, exceed your expectations and comfortably fit your organization’s culture, timescale and budget. We are specialized in the following courses:

  • Interpersonal Skills
  • Management Development
  • Marketing and Sales
  • Secretarial and Support Skills
  • Corporate and Financial Management
  • Corporate Credit Workshop
  • Branch Managers Development Programme (BMDP)
  • Anti-Money Laundering and Fraud Risk Management
  • Specialists in Business and Financial Courses (SBF)
OUR TRAINING COURSES


Specialized Courses
  • Time Management
  • Effective Communication Skills
  • Negotiation Skills And Techniques
  • Problem Solving Skills
  • Stress Management Decision Making Skills
  • Personal Grooming

Human Resources
  • Strategic Human Resource Management
-Talent Management
-Succession Planning
-Performance Management
 

 

Interpersonal Skills


  • Total Quality Management
  • Corporate Social Responsibility
  • Managing Occupational Health And Safety
  • Client Relationship Management
  • Strategic Thinking And Planning

 


Marketing and Sales

  • Selecting Target Markets
  • Competitor Analysis
  • Increasing Your Market Share
  • Identifying Key Selling Points
  • Competitor Advantages
  • International Marketing
  • Selling Skills
  • Essentials Of Sales
  • Customer Service
  • Presentation Skills


Secretarial and Support

  • Effective Report Writing
  • Effective Secretarial Skills
  • Records Management
  • Effective Stores Management And Control
  • Office Management
  • Administration Skills
  • Reception Skills

 







Corporate and Financial Management Courses

  • Introduction To Finance And Accounting
  • How To Prepare A Budget
  • Budgetary Control Systems
  • Decision Making Based On Financial Data
  • Financing Your Company
  • Debt Versus Equity
  • Managing Of Working Capital
  • Ratios And Free Cash Flow
  • Valuation
  • Effective Credit Control and Customer Care
  • Collection of Trade Debts
  • Corporate Finance and Financial Analysis
  • Value and Risk Measures
  • Wages and Salaries Management
  • Treasury Management
  • Finance and Accounting for Non—Finance Managers
  • Financial Management
  • Financial Planning and Budgetary Control  


 




Management Development Courses


  • Developing Leadership
  • SkillsSupervisory and Management Capabilities
  • Setting Goals and Objectives
  • Planning and Monitoring Performance
  • Performance Appraisal
  • Building Effective Teams
  • People and Team Management
  • Recruitment and Induction
  • Reward Systems
  • Strategic Recruitment And Personal, Career PlanningTraining and Developing People: Assessing.
  • Training Needs, On The Job, Training, Delegation, Coaching And Monitoring


International Programmes

PUBLIC/IN- HOUSE PROGRAMMES

  • Anti Money Laundering and Fraud Risk Management
  • Branch Managers Development Programme (BMDP)
  • Corporate Credit Workshop
  • Releasing Leadership Potential (Master Class)
  • Retail/ Consumer Banking
  • The Practices and Principles of Effective Credit Risk Management
  • Essential Selling Skills
  • The Sales Challenge
  • Credit Frauds- Detecting and Preventing